Mr. Fig's Plumbing respects your privacy and is committed to protecting the personal information you provide when you visit our website, request our services, communicate with us, or receive text messages from us.
We may collect information you voluntarily provide, including your name, phone number, email address, service address, and information related to your plumbing service requests, appointments, inquiries, or communications with us.
When you communicate with Mr. Fig's Plumbing by text message, we may collect and retain your phone number and the content of your messages as needed to communicate with you and provide our services.
We may use your information to:
We do not sell or rent your personal information to third parties.
If you provide your phone number and consent to receive text messages from Mr. Fig's Plumbing, you may receive messages related to appointments, service requests, scheduling, updates, customer support, and other communications related to your interaction with our business.
Message frequency may vary depending on your service needs and communications with us. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of text messages at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation message and will no longer receive further text messages from us unless you provide consent again. You may reply HELP for assistance.
Opting out of text messages may affect our ability to communicate certain appointment or service updates by SMS.
Mr. Fig's Plumbing may use trusted service providers and technology platforms to help operate our business, communicate with customers, schedule services, process information, or provide other business functions. Information may be shared with these providers only as reasonably necessary to provide or support our services.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, property, or business.
We take reasonable measures to protect the personal information we maintain against unauthorized access, use, disclosure, or alteration. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
You may request to update or correct personal information you have provided to us. You may also request information about how your information is being used or ask us to remove information where applicable and when we are not required to retain it for legal, business, or contractual purposes.
Mr. Fig's Plumbing may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how we handle your information, please contact Mr. Fig's Plumbing through the contact information provided on our website.